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What would you do right now if you discover that your business’s database is hacked and a huge number of your customers’ data gets leaked? Speechless, with dismay, but you need to act, decently. In this case, it helps to have a good incident response plan in place, so your business won’t suffer the same […]

When small- and medium-sized businesses expand, they need tools that can support their growth. For many, this includes cloud productivity software and managed IT services. And if you need tools for accounting, project planning, supply chain management, and sales, there’s enterprise resource planning (ERP) software. What is ERP? Simply put, ERP software integrates various aspects […]

With the popularity of Office 365, hackers are trying to find new ways to exploit its users, and they’ve come up with a new idea: a credential-harvesting campaign that uses personalized spear-phishing mails as a tool. If you’re an Office 365 user and don’t want your account compromised, read on. What makes it different from […]

Hurricanes Harvey and Irma have already caused billions of dollars in damages, but hurricane season is far from over. Experts are predicting that there will be five more major tropical storms through October, and if they present risks to your business, it’s time to establish a watertight disaster recovery (DR) plan. Here are a few […]

Despite the apparent break from international ransomware attacks, hackers are still keeping themselves busy, this time using an adware campaign that could easily be one of their most cunning tricks yet. If you use Facebook Messenger, you need to read this. What is it? Little is known about the adware itself or those behind it, […]

A new, Locky-type ransomware is currently infecting tens of thousands of computers worldwide. It uses the same code from the 2016 version to encrypt users’ files and it looks poised to cause another massive cyber emergency. Here’s everything we know so far. Quick facts According to a threat intelligence report, the email-based ransomware attacks started […]

Success is not just about putting in the hours, but also being adaptive and investing in the right tools to improve outputs. Keeping work confined to the office might have been adequate years ago, but not anymore. Today’s workforce is now more mobile than ever, which is why businesses are turning to remote access solutions. […]

What do you call someone who hunts for security gaps in computer hardware and software? A hacker, right? What about someone who takes their findings to vendors to help them improve the quality of their products? There is more than one type of hacker, and understanding the difference is important. A complicated history Since all […]

Building a rapport with customers has never been easier with customer relationship management (CRM) software. You can track contact information, buying preferences, and sales patterns. It’s a must-have for all sales and marketing teams. But if this is the first time you’re using CRM software, try adopting the following best practices. Always update customer information […]

When social media is used correctly, marketers can better understand their target audience and thus create better content and deliver it more effectively. This is vital since you’ll be able to send customers tailor-made content that helps increase conversion rates and sales revenue. Grow your business with social media with these four steps: Identify what’s […]